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How do the COURAGEworks eCourses work?
During the courses, participants will roll up their sleeves for hands-on, interactive explorations led by Brené. In each lesson, Brené guides you through reading assignments, lesson videos, exercise videos, and new ways to put the lessons into daily practices. It's a brave adventure.
The video lessons are available on-demand, so you will be able to review them at a time that fits your schedule! The only "live" portion of the class is the Q&A and that's recorded for on-demand viewing.
What are the required materials I will need for the eCourse?
With each license purchased, you will receive an eWorkbook full of activities and exercises. You can complete the workbook online electronically to print once you've finished the activities or you can print it first to complete by hand (for those of us who still love the feel of paper in our hands).
Once purchased, all course videos and the eWorkbook will be available online by accessing the eCourse site.
Some courses may require or recommend assigned readings. You can purchase the books here.
How do I access my eCourses?
You can access your purchased eCourses by clicking on either the My Classes button at the top right of the page, or by clicking on the My Classes link in the drop down under your username. Then click on Enter Class under the appropriate class.
What if I have billing questions after I’ve registered for the course?
If you have a specific billing question once you have already registered for the course, please contact us.
What is your refund policy?
Please review all items carefully before a purchase is made, as all sales are final. Please review all items in your cart as well as all completed orders (which are listed on your dashboard), as these terms apply to duplicate items as well.
What forms of payment does COURAGEworks accept?
COURAGEworks accepts Visa, Mastercard, American Express, Discover, JCB, Diners Club cards, and PayPal. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing your account preferences.
What are the technology requirements to take the eCourse?
You'll need to enroll for the course through your computer, but once you've purchased, you'll be able to view course content from any web enabled device.
Again, you can also print out your workbook, punch holes in it and make yourself a binder (old-school or, as we like to say, Brené style).
What if I’m having trouble logging in?
For login purposes, we invite you to utilize either the email address associated with you account or the username you have created in the username box on the sign-in page. If it is with password that you are desiring assistance, please utilize the "Forgot your password? " option located beneath the sign-in button on the sign-in page. For additional assistance with login, we encourage you to start a conversation with us.
What if I have additional questions about the eCourse?
If you can’t find the answer to your question above, please contact us.
What boards are approved for CEU credit for the Vulnerability, Courage, Shame, and Empathy: The Living Brave Continuing Education Course?
Currently, the CEU course provides approval for CEUs for helping professionals from the following organizations: The National Association of Social Workers (NASW), The Association for Addiction Professionals (NAADAC), American Psychological Association (APA), and The National Board for Certified Counselors (NBCC). If a student is not a part of these organizations but wishes to take the course for educational credit, they may contact their board directly to determine if they will accept continuing education credits approved by NASW, NAADAC, APA, or NBCC using a certificate of course completion.
I’m having difficulties with the quizzes for my course, what should I do?
Please start a conversation with our customer experience specialists and we would be glad to assist you with your quiz access.
I do not currently hold a license for NASW, NAADAC, APA, or NBCC, am I still able to take the Vulnerability, Courage, Shame, and Empathy: The Living Brave Continuing Education Course?
If a student is not a part of these organizations but wishes to take the course for educational credit, they may contact their board directly to determine if they will accept continuing education credits approved by NASW, NAADAC, APA, or NBCC using a certificate of course completion. If you do not hold license with the aforementioned boards, we invite you sign up by entering "Other" on the board options and entering your license number or "0" to get past the license information.
How can we help you?
Are you already a member? Please sign in to your account before starting a conversation to ensure a speedy reply from our Customer Experience Team!